Terms of sale

Last updated: 13 October 2026

1. Seller

2. Products

Listed ITERAQ packages are personalised digital services delivered electronically. Package descriptions explain the intended scope. They are not guarantees of employment, investment returns, business success or any specific result.

3. Price and payment

The price displayed at checkout is the price charged, including applicable taxes where required. Listed packages are one-time purchases unless the checkout expressly states otherwise.

4. Customer information

You must provide accurate and complete information needed to prepare the package. Delivery timing starts when complete information is received. Material scope changes may require a separate quotation.

5. Delivery

Job and Future: normally 5 business days; Startup and Business Growth: 7; Founder: 10. Preparation starts after complete information is received. Sign in to My ITERAQ using your checkout email. Open the paid order and complete its private information form. Missing details must be resolved before preparation. The personalised draft is reviewed before completed files appear in My Documents. A delivery notification and support email help you return to the workspace. Payment confirmation is separate from completed work. No physical item is shipped. Your cancellation and statutory rights below remain applicable.

6. Young customers

For customers under 18, a parent or legal guardian must be involved in the purchase and information process.

7. Cancellations and refunds

Your statutory consumer rights are not affected. Because work is personalised, contact us promptly if you wish to cancel. If you expressly request work to begin during a cancellation period, applicable law may allow a proportionate charge for work already performed. See the refund policy.

8. Contact

Questions or complaints: info@iteraq.com.